David Perez

Driving full-cycle pipeline across SMB clients — outbound, inbound, and channel partner motions.

• Responsible for full-cycle business development across inbound, outbound, and channel partner channels, targeting SMB organizations across a range of industries.
• Consult with business owners and decision-makers to assess technology gaps and design tailored solutions across managed IT services, cybersecurity, cloud infrastructure, and helpdesk support.
• Drive outbound prospecting efforts to build and maintain a healthy pipeline of new opportunities.
• Manage and grow relationships with existing clients, ensuring retention and identifying expansion opportunities.
• Collaborate with channel and referral partners to develop co-selling motions and extend market reach.
• Translate complex technical solutions into clear business value for non-technical stakeholders.

Skills: IT Sales · Technical Presales · Managed Services · Cybersecurity · Account Management

Built and led the company's entry into the managed services market until acquisition redirected the business.

• Brought on to build and lead Hyper Networks' entry into the managed services space. The company's core business was providing IT infrastructure, networking, and ISP circuits to casinos across Nevada and ISP solutions to businesses nationwide.
• Led presales and business development efforts to establish a new MSP practice within an established IT infrastructure and events technology company.
• Collaborated with sales executives and engineering teams to design and propose IT and cybersecurity solutions for prospective MSP clients.
• Developed vendor relationships and attended industry events to identify new tools, partnerships, and revenue opportunities.
• Worked cross-functionally with operations and executive leadership to shape the MSP go-to-market strategy and growth roadmap.
• Role concluded due to a company acquisition that redirected focus exclusively to the events and casino infrastructure business.

Skills: Technical Presales · Consultative Selling · MSP · Business Development · Vendor Management

Inherited a fragmented IT environment and rebuilt it from the ground up across 15 locations in a regulated biotech.

• Inherited a fragmented and underperforming IT department and led a full infrastructure overhaul across a 15-location organization operating in a regulated biotech environment.
• Conducted rapid triage of a broken IT environment, identifying and resolving critical issues across the East Coast office as the immediate first priority.
• Redesigned the entire network infrastructure from the ground up — new firewalls, managed switches, servers, and primary and redundant ISPs.
• Centralized the Elpro server on AWS and built secure VPN tunnels from all 15 locations to the cloud-hosted environment, creating a unified and reliable network backbone.
• Rewired and properly racked all DMARC infrastructure across locations, establishing clean and maintainable physical network standards.
• Led company-wide deployment of a new VoIP phone system across all 15 locations.
• Hired, onboarded, and trained IT staff to support and maintain the new infrastructure long-term.

Skills: IT Leadership · Network Infrastructure · AWS · VoIP · Team Building · Cloud Computing

Founded an MSP and scaled it from zero to 25 clients in 12 months before successfully exiting via sale.

• Founded and scaled a managed service provider (MSP) from the ground up, growing from zero to 25 clients within the first year before successfully exiting through a company sale.
• Developed and executed a go-to-market strategy that drove rapid client acquisition, reaching 25 active clients within 12 months of launch.
• Designed and delivered custom IT solutions for each client, assessing existing environments and building tailored infrastructure roadmaps.
• Led full infrastructure replacements across client sites — retiring legacy and broken systems and implementing modern networking, security, and server environments.
• Delivered ongoing managed services including remote monitoring, proactive maintenance, and end-user support across the client base.
• Implemented security best practices and proper network architecture for small and mid-sized businesses across multiple industries.
• Successfully negotiated and completed the sale of the business.

Skills: MSP · Business Development · Network Infrastructure · Cybersecurity · Entrepreneurship

Grew from help desk technician to Network Specialist III over nearly 14 years in a regulated financial environment.

• Began IT career here at the ground level as a help desk technician and grew into a Network Specialist role over nearly 14 years — navigating a full organizational merger along the way (formerly Family First Federal Credit Union).
• Provided Tier 1 and Tier 2 internal support across the organization, covering hardware, software, and end-user issues.
• Administered and maintained Active Directory, including user provisioning, group policy, and access management.
• Supported and maintained Avaya VoIP phone systems across the organization.
• Assisted senior engineers with hardware deployments, network closet builds, and infrastructure upgrades.
• Managed vendor relationships for low voltage wiring, cash machines, ATMs, and software implementations.
• Supported financial institution-specific systems including imaging, application deployment, and compliance-related tooling.
• Operated within a highly regulated environment, maintaining strict adherence to data privacy and security standards.

Skills: Network Administration · Active Directory · VoIP · Data Privacy · Vendor Management · Technical Support