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David Perez

EXPERIENCE

20+ Years in Technology

From telephone teller at a credit union in 2005, to the help desk in 2007, to rebuilding IT across a 15-location biotech, founding and selling an MSP, and leading presales. Here is the path so far.

  1. Account Manager

    MYTE Technologies

    Grew the largest client relationship to $72K in annual value while running full-cycle business development for SMB clients.

    Apr 2025 – Present1 yr 7 mosArizona, United StatesRemote
    • Run full-cycle business development across inbound, outbound, and channel-partner motions for SMB clients.
    • Assess technology gaps with business owners and design managed IT, cybersecurity, cloud, and helpdesk solutions.
    • Grew the largest client relationship to $72K in annual value; support a portfolio of ~200 managed endpoints.
    • Built custom AI integrations (MCP servers) automating network management across 10+ sites and MSP ticketing workflows.
    • Translate complex technical solutions into clear business value for non-technical stakeholders.
    • Technical Presales
    • Account Management
    • Managed Services
    • Cybersecurity
    • MCP / AI Automation

  2. Engineering Team Lead

    Hyper Networks

    Recruited to build and lead a new managed services practice inside an established IT infrastructure and ISP provider.

    Jan 2024 – Nov 202411 mosLas Vegas, Nevada, United StatesRemote
    • Recruited to build and lead a new managed services practice inside an established IT infrastructure and ISP provider serving Nevada casinos and businesses nationwide.
    • Led presales and business development, designing and proposing IT and cybersecurity solutions alongside sales executives and engineers.
    • Shaped the MSP go-to-market strategy and growth roadmap with executive leadership.
    • Developed vendor relationships and attended industry events to identify new tools, partnerships, and revenue opportunities.
    • Role concluded when an acquisition refocused the company.
    • Technical Presales
    • Solution Design
    • MSP
    • Go-to-Market
    • Vendor Management

  3. Sr. IT Manager

    BioLife Solutions

    Rebuilt IT across 15 locations in a regulated biotech, centralized a critical application on AWS, and grew the team from one technician to six.

    Nov 2021 – Apr 20242 yrs 6 mosUnited StatesOn-site
    • Inherited a fragmented IT department in a regulated biotech and grew the team from one technician to a trained team of six.
    • Led a full infrastructure overhaul across 15 locations, including the headquarters campus: firewalls, managed switches, servers, wireless, backups, workstations, and structured cabling.
    • Centralized a critical application server (Elpro) on AWS and built site-to-site VPN tunnels from all 15 locations to the cloud-hosted environment.
    • Deployed primary and redundant ISPs as part of the network redesign.
    • Rolled out a new VoIP phone system company-wide across all 15 locations.
    • IT Leadership
    • AWS
    • Site-to-Site VPN
    • Network Infrastructure
    • VoIP
    • Team Building

  4. Founder

    Mountain West Technologies

    Founded an MSP while still at the credit union, grew it from zero to 25 clients in 12 months, went full-time in 2019, and exited via sale.

    Jan 2017 – Nov 20214 yrs 11 mosSaratoga Springs, UtahOn-site
    • Founded the business in 2017 while still working at Security Service FCU, then went full-time in 2019.
    • Grew the managed services provider from zero to 25 clients in its first 12 months.
    • Led full infrastructure replacements for SMB clients: retiring legacy systems and implementing modern networking, security, and server environments.
    • Delivered ongoing managed services: monitoring, proactive maintenance, and end-user support.
    • Negotiated and completed the sale of the business.
    • MSP
    • Entrepreneurship
    • Business Development
    • Network Infrastructure
    • Cybersecurity

  5. Network Specialist III

    Security Service Federal Credit Union

    Started as a telephone teller, moved to the help desk, and advanced to Network Specialist III over nearly 14 years in a regulated financial environment.

    Apr 2005 – Jan 201913 yrs 10 mosPleasant Grove, UtahOn-site
    • Started as a telephone teller in 2005, moved to the help desk in 2007, and advanced to Network Specialist III, navigating a full organizational merger along the way (formerly Family First Federal Credit Union).
    • Administered Active Directory, including user provisioning, group policy, and access management.
    • Supported and maintained Avaya VoIP phone systems across the organization.
    • Supported network closet builds and infrastructure upgrades alongside senior engineers.
    • Managed vendors for cabling, ATMs, and software implementations.
    • Operated within a highly regulated environment with strict data privacy and security standards.
    • Network Administration
    • Active Directory
    • VoIP
    • Data Privacy
    • Vendor Management

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