I started at a credit union in 2005 as a telephone teller, moved to the help desk in 2007, and grew into a Network Specialist III role over nearly 14 years in a regulated financial environment. While I was still there, I founded Mountain West Technologies, an MSP I grew to 25 clients in its first year, ran full-time from 2019, and sold.
At BioLife Solutions I inherited a fragmented IT department and rebuilt it across 15 locations, from firewalls and cabling to centralizing a critical application on AWS, while growing the team from one technician to six. I'm comfortable building out and supporting AWS infrastructure, not just connecting to it. Since then I've led presales for a new MSP practice at Hyper Networks and now manage client accounts at MYTE Technologies.
What drives me is the intersection of technology and business outcomes. I want to understand what an organization is trying to accomplish and build the strategy around that. That mindset shapes how I approach presales, client conversations, and technical leadership alike.
Today I use prompt engineering and AI-assisted development to design and ship production software, including a multi-tenant quote-to-cash SaaS with a 100+ tool MCP server, and to automate IT operations.
Hands-On Experience
AWS Infrastructure
Build & SupportHands-on building out and supporting AWS infrastructure. At a regulated biotech, centralized a critical application server on AWS and connected all 15 locations to it over site-to-site VPN.
Multi-Site Infrastructure
15 locationsFull overhaul including the HQ campus: firewalls, managed switches, servers, wireless, backups, workstations, structured cabling, and redundant ISPs.
IT Team Building
1 → 6Inherited a fragmented IT department with one technician and built a trained team of six.
MSP Operations
Founded · Built · SoldTook Mountain West Technologies from zero to 25 clients in 12 months, then exited through a sale.
MCP Servers & AI Agents
100+ toolsBuilt a hosted MCP server for QuoteHQ, plus custom MCP servers automating network management across 10+ sites and MSP ticketing.
Regulated Environments
Finance + BiotechNearly 14 years at a federal credit union and 2.5 years at a regulated biotech, with strict data privacy and compliance expectations.
What I Bring
Infrastructure
- LAN/WAN
- VLANs
- Firewalls
- Wireless
- DNS/DHCP
- Site-to-Site VPN
- Windows Server
- Active Directory
- VMware
- AWS
- Azure
- Backup & Disaster Recovery
- VoIP
- Structured Cabling
- Cybersecurity
Sales & Presales
- Technical Presales
- Consultative & Channel Selling
- Solution Design
- Demos
- Proposals
- Contract Negotiation
- Account Management
- Pipeline Management
Leadership
- IT Team Building
- Hiring & Training
- Multi-Site Operations
- Vendor Management
- Go-to-Market Strategy
AI & Development
- Prompt Engineering
- AI-Assisted Development (Claude Code)
- MCP Server Design
- Workflow Automation
- Next.js
- React
- TypeScript
- Supabase
- Vercel
- Railway
- REST APIs
Industries Served
- Financial Services
- Biotech & Life Sciences
- Managed Services / MSP
- Casino & Gaming Infrastructure
- Small & Mid-Sized Business
What You Can Expect
Outcomes-First
I lead with the business outcome and work backward to the technical plan. Strategy first, tooling second.
Hands-On Where It Matters
I'm comfortable in the C-suite and equally comfortable in a wiring closet. I won't outsource the parts that need senior judgment.
Translator By Default
Most IT problems are communication problems. I make complex technology legible for executives, sales teams, and end users alike.
Build to Hand Off
Whether it's an infrastructure overhaul or a sales motion, I design every system to run without me. Documentation, training, and clean architecture aren't afterthoughts.
Bolivar, MO (Springfield area)
Remote or hybrid near Springfield, MO · Available and willing to travel